1 March 2017
Uber CEO Travis Kalanick was caught on dashcam having a heated arguement with an Uber Black (UberExecutive in Singapore terms) driver.
In a video published by Eric Newcomer of Bloomberg, Uber CEO was flanked by 2 women in the back seat of the limousine. When asked by one of the companions if Uber is having a hard year, Uber CEO retorts, “I make sure every year is a hard year.” He continues, “That’s kind of how I roll. I make sure every year is a hard year. If it’s easy I’m not pushing hard enough.”
Those comments may have annoyed the Uber Partner who told Uber CEO that Uber caused him to lose USD97,000 and went bankrupt. The Uber Partner also accused Kalanick of lowering Uber fare again that drew an immediate “Bullshit” response.
“Some people don’t like to take responsibility for their own shit. They blame everything in their life on somebody else. Good luck!”
Kalanick left with a parting message for the driver and stepped out of the car.
Within hours of the video going viral, Uber CEO Travis Kalanick issued a public apology for his behaviour on Uber’s blog.
Here is Uber CEO Travis Kalanick message to the staff
By now I’m sure you’ve seen the video where I treated an Uber driver disrespectfully. To say that I am ashamed is an extreme understatement. My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away.
It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.
I want to profoundly apologize to Fawzi, as well as the driver and rider community, and to the Uber team.
Good job Fawzi ! Salute from your Uber Partners in Singapore.