Updated – April 2017
Uber has launched a 24/7 support hotline for Uber Partners only.
The line is operational 24 hours a day, 7 days a week
Quick Question – I’m a Driver and also a Rider. I have an issue with my fare/driver when I took a trip just now, can I call and complain?
Ans.: No, this Uber Hotline is reserved for Driver Partners only. Use the Rider app and submit your issues accordingly
The next time you encounter issues, you know the number to call for immediate response.
Some of the things you can call the hotline for –
- Lion City Rental (LCR) related matters
- Driver App issues: support on How to use the Uber Driver Partner App
- Report an accident on a Uber trip
- Trip related issues
- Payments, latest incentives and when will you receive payment issues
- Activate your Z10 registered vehicle on Uber
Toll Free Number – 800-101-3611
Local number – 3158-4255
The introduction of the dedicated driver hotline is essential to support the growing number of Uber Drivers in Singapore. It gives Drivers a peace of mind, knowing they have an avenue to seek immediate support. Grab has also recently updated their 24/7 hotline number
The Uber Partner hotline is only to cater to the needs of driver only. Uber Riders will not be served on this dedicated Uber Partner hotline. They can choose to use their app to feedback to Uber or share their experience with Firstlane HERE.